Senior Engineer
TBC, Burgess Hill
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Our SRE Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So, if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.
There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:
Taking your place as a core member of a growing exciting Site Reliability Engineering support team, you will be utilizing the latest technology tools and practice, you may be writing code and test cases, working with API specs and automation to maintain the resiliency, performance and availability of a group of business-critical applications.
This is a lead engineer position where you will also play the role of a mentor, leader and coach to other engineers in the team.
Work across the latest UI full stack, building highly scalable UI/UX solutions that enable SRE operations with positive user experiences and measurable recovery time.
Create UI automation dashboards using splunk, Grafana and kibana feeds
Identifying opportunities for adopting new technologies.
Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design
Must have Domain knowledge of Cards Payments systems.
Have SRE experience or knowledge of SRE functions
Engineering development experience in cloud-based environment.
Flexible to work shifts (only day shift, start may be little late than usual time). And ready to provide weekend support as per roster.
Familiar with Agile or other rapid application development methods
Experience with design and coding across one or more platforms and languages as appropriate
Experience with distributed (multi-tiered) systems, algorithms, and relational databases
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
Able to understand and use complex data structures and associated components
Extensive development knowledge of JavaScript, NodeJS, React and other UI designs.
Designs, codes, tests, maintains, and documents applications
Takes part in reviews of own work and reviews of colleagues' work
Defines test conditions based on the requirements and specifications provided
Basic knowledge of infrastructure technologies and components
Conceptual/support knowledge of microservices in cloud environment and deployment process
Knowledge of Jira, confluence, rally
Experience with Monitoring tools especially with ELK / EFK and Splunk.
Experience in Source control using tools such as Git with DevOps and IT automation concepts.
Some knowledge in Redhat Open Shift 3.9/3.11 or Kubernetes 1.9/1.11 and above.
Minimum Qualifications:
Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
High Performance Behaviors:
Recognizes opportunities to adopt innovative technologies to enable business capabilities
Keeps up to date on current research and technology in the industry
Recognizes the importance of collaboration to achieve objectives
Clearly communicates ideas and concepts to others
Leads work effectively and acts on own initiative without being prompted
Provides feedback to team members in code reviews
Drive creative changes & continuous improvements
Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts
Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
Balance feature development speed and reliability with well-defined service level objectives
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
